Our Credentials and Experience

Choosing a freight forwarder with the right connections, credentials, and experience is key to your success. While there are lots of freight forwarders and so-called logistics experts out there, not every one of them is well suited to handle your international shipping needs.

You will want to choose a logistics company with the credentials and experience that match your goals so you can feel confident in your choice and see the positive impacts throughout your business. There are several factors to a freight forwarder’s credentials and expertise. Here are the important areas to watch and how we stack up.

Experience in Freight Forwarding

Experience is perhaps one of the most important factors influencing how well a freight forwarder does their job. International shipping is complex and mistakes are costly. Experience makes the difference between a forwarder who helps you succeed, already knowing what works and what to avoid, and a forwarder who brings you down.

We have many years of solid experience to our names, having successfully coordinated and executed transportation and customs clearance of all kinds of cargo across the globe. We’re pleased to have a lot of happy customers and great reviews, and you can rest assured that that’s the same experience you’ll have too when you choose to partner with us.

A Strong Network

Freight forwarders can’t work alone. The crux of our work is to connect your cargo with the right carriers to get the job done, and that means your chosen forwarder should have a solid network of partners who are proven to do a great job. Beyond that, your forwarder should have connections in the area applicable to your needs.

We vet our partners and carriers thoroughly, ensuring that licenses and insurances are in place before we ever start a relationship, let alone before bringing clients’ precious cargo on board. We access safety records and speak to references before approving any partner, and keep all of our partner details in a master database designed to connect your job with the best carrier for it.

Certifications and Training that Counts

While experience and networking are key, they should be based on a strong foundation of training and certifications. Industry certifications and associations keep freight forwarders accountable, which is why we’re pleased to be a member of the Canadian International Freight Forwarders Association (CIFFA). As a proud CIFFA member, we adhere to a strict code of ethics and practices with both clients and partners. Our team members are all Customs Certified Specialists, CIFFA designated and certified.

Just as we vet and vouch for our own partners, being certified and trained by an organization like CIFFA ensures that we have someone to vouch for our work, too. If we didn’t do a good job, we would lose our standing, which gives you a clear sign of our commitment to ongoing customer service and quality.

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